Every member of our clinical staff understands the importance of providing focused and personalized care–from those who answer the initial inquiry about our services to the bereavement counselors who comfort loved ones after the death of a patient.
This level of commitment remains unchanged as our staff continues to deal with the challenges of providing hospice care during the ongoing pandemic. It’s been over a year since we first started scrambling for personal protective equipment (PPE), creating new and ever-changing safety protocols, and instituting the use of FaceTime and iPads into our patient visits.
We are asking for your support of these dedicated professionals who have entered a field of healthcare that is, in a normal year, one of the most difficult mentally, emotionally and sometimes, physically. Take all of this into consideration and imagine what it is like for them to prepare for a day’s work during a public health crisis.
We are proud to let you know that because of these passionate professionals, Calvert Hospice has received recognition for the highest levels of quality care in the past year, despite it being one of the most challenging years to provide patient care that one can imagine:
- In the fall of 2020 Calvert Hospice was ranked #2 out of all 26 hospices in Maryland on quality patient care. This ranking is based on an analysis of patient care data submitted to Medicare. Specific information is available at https://www.medicare.gov/care-compare. You will see that Calvert Hospice surpassed all national benchmarks in the quality of care of our patients.
- In January of 2021 Calvert Hospice was the first hospice program in the nation to be selected to participate in NHPCO’s (National Hospice and Palliative Care Organization) Quality Connections program. Agencies in this program must achieve set milestones in education and competence, performance, and innovation promoting the delivery of high-quality care and service excellence.
Donations from our supporters, like you, help us to pay for the services we provide that are not reimbursed by medical insurance, such as bereavement services, and for the hospice and palliative care services that are often only partially covered by insurance payments. While we all are optimistic about “the light at the end of the tunnel,” many of the practices that we’ve adopted during the pandemic will continue throughout 2021 and beyond. Calvert Hospice, like many agencies, has begun to adopt a “new normal.”
You know how deeply we care about our community. We will continue to do what it takes to be here when you need us. We want you to know that your financial contributions are deeply valued, and we take the trust you place in our organization to heart every day.
Would you like to double the impact of your donation? Enter your employer or your spouse’s employer in the Double the Donation box to learn about their matching gift programs!